Organisation Chart
O.R.C.A. has both an internal and external hierarchy. The
internal hierarchy consists of the management and staff team
that administer the operations; the external hierarchy consists
of the training facilities, trainers, and training assistants
conducting the training and RTO administration staff. Although
tasks can be delegated to administrative staff within a
facility, the registered facility/trainer is ultimately
responsible for the reproduction, completion, recording, and
storage of all student records. (See Appendix: Organisation
Charts)
RTO accredited facilities must provide copies of the following
insurances:
1. Worker compensation
2. Public liability
3. Professional indemnity
Facilities and trainers requiring accreditation through O.R.C.A.
must provide courses and materials approved by O.R.C.A. and in
accordance with SSI Australasia and industry standards. All
Statements of Attainment and Certificates will be issued by
O.R.C.A.’S Head Office in Cairns.
Qualifications of Training Staff
In order to be approved as an O.R.C.A.RTO Trainer / Instructor,
candidates must:
- Sign the O.R.C.A. Trainer
Licensing Agreement,
- Remain in active status
with SSI Australasia.
- Be attached to an approved
O.R.C.A. approved training facility
- Provide certified copies,
or original copies to be verified by O.R.C.A. Head Office,
of the following qualifications:
- Current resume
- TAA40104 Certificate
IV in Training and Assessment or equivalent
- SSI Instructor
Certificate if training in scuba units
- Certificate of
competency in relevant Activity Specialisation
- Proof of Training
History
- Proof of current
insurance
Records of the above qualifications and their currency will be
maintained by O.R.C.A. head quarters.
Training
Training must in accordance with approved O.R.C.A. programs,
materials, and assessment tools. All Scuba diving and Respond
Right students must be added to the ODiN online database and the
original student record folders and assessment materials or
quality scanned PDF files are to be forwarded to O.R.C.A. head
quarters for processing, copies of the forms are to be
maintained by the trainer/facility in accordance with O.R.C.A.
policies and procedures. Only O.R.C.A. headquarters can issue
Statements of Attainment, Certificates, and Identification
Cards.
Assessment
Trainers must use training programs and assessment tools as
approved by O.R.C.A. All assessment tools and records must be
correctly completed, including signatures by both trainers and
students where indicated. Incomplete records and will be
returned to the facility/trainer for completion. Records of the
assessment must be received and approved by O.R.C.A.
Headquarters prior to issuing of Statements of Attainment or
Certificates.
Delivery Site
Delivery sites must be approved by O.R.C.A. Flexible and onsite
training is encouraged, all delivery sites must be in accordance
with O.R.C.A., SSI Australasia Training & Dealer Standards, the
Qld Workplace Health & Safety Act, 1995 or other state body
where relevant and the Industry Code of Practice (Compressed
air, Occupational Diver, Recreational diving & recreational
snorkelling)
Compliance with AQTF Standards
O.R.C.A. has policies and procedures to ensure continued
compliance with AQTF standards. The O.R.C.A. Quality Manual
stating the policies and procedures will be made available to
potential RTO facilities/trainers, including the system and
reporting forms. All new staff will be fully inducted with the
content of this O.R.C.A. Quality Manual.
Facilities / Trainers who wish to provide training through the
O.R.C.A. programs will be required to sign an agreement to
implement the same policies and procedures within their own
businesses.
This will be monitored through the following processes:
- Monitor Assessment
Program: A regular and ongoing process that reviews all
programs offered by a facility through evaluation forms from
students and a performance appraisal system for Instructor /
Trainers.
- Audit Schedule: A rolling
schedule of audit procedures requires all policies and
procedures to be audited annually as a minimum.